Tag Archives: Outlook Problems

Removing Stuck Messages From Microsoft Outlook

Outlook Problems

Outlook Outbox Fix

Outlook email client is an extremely useful software mostly used in workplaces. The email client is helpful in establishing communication between coworkers in a company. Using this software, you will be able to keep the steady flow of emails in check, replying to them in order of priority. The enhanced productivity tools of Outlook help the users create schedules and carry them out in a systematic manner, in turn helping users to prioritize and work to the best of their capability.

Outlook may have its own set of flaws but the program is resourceful enough to provide several troubleshooting tools in the hands of the users. This way, you will be able to take care of any Outlook problems, making sure the program starts working well as soon as possible. One common problem users face is emails getting stuck in the Outbox folder.

The reason for this may vary, from large file size that email servers are not capable of handing to making changes to the said email before Outlook could send it. Some of the reasons why the emails may get stuck might be complex but several others are exceedingly silly. If you work offline and send email, certain versions of Outlook may stick it in the Outbox folder.

Here’s what you need to do to remove the email from the Outlook Outbox folder.

  • Open Outlook and wait for it to load. Once it loads up, navigate to the Outbox folder and open the email. Check if you can send the email by clicking on Send.
  • Click on File menu and then on Work Offline to operate Outlook in online mode. Click on the Tools menu and then select Send/Receive. Select the name of the person you want to send the email to.

    Outlook Outbox

    Stuck Email In Outlook

  • Click on the Send tab from inside the Tools menu and then click to enable the setting Send messages immediately. You will need to enable another option, Save copy of sent messages in the ‘Sent Items’ folder. This option is listed in the Internet Connection Settings section.
  • Make sure you are still connected to the LAN network or the internet. Click OK to go back to the Outlook main window, then go back to the Outlook Outbox, and click Send again.

If you have made these changes, you will note that the previously stuck emails will no longer appear in the Outbox and will be sent to the recipient. Thus, as you can see, if you follow the troubleshooting steps, all Outlook problems would disappear in a jiffy.


Procedure To Fix Microsoft Outlook 2007 Issue

Outlook Problems

            Issues With Outlook

Microsoft Outlook is arguably the best email management program, considering its heavy use in the business world. The quality and power of Outlook is in its flexibility, customizability, ability to run various applications enhancing emailing experience and communication convenience.

No matter how good a software program is, you cannot expect it to function perfectly every time. There can be possible issues and problems that you may experience with Microsoft Outlook. One of the most common issues is when the application has conflicts with a specific add-in that has been installed. You may even have a gadget installed on your computer that is incorporated with Microsoft Outlook, but is not working properly. You can fix these issues by disabling the installed Outlook add-ins from the email client and uninstalling gadgets from your system. Here are the steps to resolve the Outlook problems you are facing:


Disable Add-ins:

  • First, you need to double-click on the Microsoft Outlook icon for opening the program. After that, you need to select the Tools drop-down menu and click on the option Trust Center
  • Then, you need to select the Add-ins option and after that click on COM Add-ins from the Manage list. After that, click on the Go button and display the COM Add-ins dialog box.
  • You need to scroll through the list of currently installed add-ins. Uncheck the box beside any add-in that you feel is unnecessary. You need to repeat the steps for any additional add-ins you wish to disable.
  • After that, you need to click OK and close Outlook. Restart the email program for the changes to take effect.

    Outlook add-ins

                 Microsoft Outlook

Remove Installed Gadgets:

  • Click on Start and then go to Control Panel. You need to select Control Panel Home option.
  • Choose the options for Programs and then, select Windows Sidebar Properties
  • Then, go to Maintenance section and then click View list of running gadgets. Choose a gadget that you wish to remove from your computer.
  • Click on Remove and the gadget will be removed from system.


Steps to disable Integration with Communicator:

  • You need to double-click Outlook for opening the program. Click on Tools drop-down menu and click on Options.
  • Click on Other tab and then uncheck the box for Display online status next to a person name within the Person Names section.
  • You can click on OK, to save the change made. Restart Outlook for the changes to take effect.

Your Outlook problems concerning conflicts with a specific add-ins should have resolved.

What To Do To Speed Up Outlook?

Outlook Problems

               Speed Up Outlook

Users of the Outlook program might know that the program may work weirdly at times. It may take too long for the program to load and may take so much of time to send or receive email messages. In such a situation, you will not be able to use the Outlook program. Situations like this can be really frustrating and things can be much serious if you need to do some urgent job in the Outlook program. There is no single step that you can do to speed up the Outlook program. There are a few things that you can do to make the Outlook program respond faster and these are discussed below in this article.

The first thing that you can do is to decrease the size of the Outlook PST file. If the size of the Outlook PST file exceeds the limit of 2 GB, the program can act weirdly and may get stuck in the middle. Decreasing the size of the PST file can be very much beneficial and you will know the change instantaneously. This applies only if the size of the OST file exceeds 2 GB.

The second thing that you can do is to install the latest patches to the Outlook program. Update for Outlook 2007 (KB933493) is very much important to make the Outlook program faster and this is particularly important if you have sizeable .pst files. This patch is exclusively designed to speed up the Outlook program that is slowed down by the large .pst files. Many of the users have posted in the Microsoft support blog that after installing the update, the speed of the Outlook program increased significantly. Many of the users have also reported that installing the update alone has resolved their Outlook problems.

Outlook PST File

            Disable Outlook Add-Ons

The third thing that you can do is to disable all the add-ons in the Outlook program. Many of the users have also reported that iTunes installs an Outlook add-in and that deleting this particular add-on speeds up the program. Many of the users report that add-ons like Business Contact Manager and Windows XP Fax Services slow down the Outlook program. The program could work better if you disable the unnecessary add-ons from the program.

These are some of the simple things that you can do to speed up the Outlook program, without encountering any Outlook problems. For further assistance, you can contact our Outlook help team.

Steps To Send A Manual Request To View Your Associate’s Outlook Calendar

Outlook Problems

         Features Of Outlook

Outlook is an email client from the software giant Microsoft. It is used by millions of professionals around the world. This email program helps users add their company email account, which is connected to the Exchange servers. Home users can also make use of this email program by adding their internet email address in it.

Microsoft Outlook has the largest number of customers when you consider different email clients. The major reason for this is the numerous features integrated in it. The number of Outlook problems reported are also very less. The program comes with many features that are not present in its competitors. The calendar, tasks and contacts of the program help you to schedule your tasks efficiently.

One of the features of Outlook calendar is that it can be shared with your colleagues. However, this is possible only for professionals working with Outlook connected to an Exchange server. This helps you to find out the schedule of your colleagues or teammates and plan things like meetings accordingly. Now, if someone in your team forget to share the calendar with you, Outlook helps you to send a request, which will remind the other person about the same. Those users, who are not connected to the Exchange Server, can also send the request. However, these users will have to do it manually. In this post, we will find out how to use this feature in the program.

Steps Involved

  • Launch Microsoft Outlook and login to your email account.
  • Choose the option Calendar from the left pane of the Outlook window.

    Outlook Address Book

              Outlook Email Configuration

  • Go to the tab Home and then choose Open Calendar found under the heading Manage Calendars.
  • Click the option Open Shared Calendar, which will be found in the drop down list.
  • Enter the name of the teammate whose calendar you wish to see and choose the button OK. You may also choose the name of the person from the Outlook address book.
  • Select the option Yes in the new window that asks you to send a permission request. You may enter any additional information before selecting the Send button.
  • Once the recipient accept or denies the request, you will receive a notification.

With the above steps, you can send a request to your colleague or associate to view his/her calendar. For further assistance on Outlook problems, you may contact our technical support team.

How To Address Issues With Email Attachments In Outlook

Outlook Problems

         Fix Outlook Problems

For each user of Outlook, there is a special reason why he loves the application. While some say that it is the emailing feature that attracts them most in Outlook, others find the Outlook address book most attractive.  Outlook has numerous features and this is certainly the reason why it is regarded as the number one email client application.

Ease of use with email attachments

Most Outlook users find working with email attachments in Outlook quite easy and therefore the finest Outlook feature. Surprisingly, the same feature creates Outlook problems at times by not working the way they are supposed to be. When the email attachments you received in the Outlook application refuse to open, you can conclude that there is something wrong with the email attachment feature. When the error occurs, be sure to note down the error message you receive.

According to Outlook experts, the primary reason why the email attachment feature fails to work is because the temp folder runs out of space. Every time when you receive an attachment, a copy of it gets saved to the temp folder. Gradually the folder becomes full and leads to the error with email attachments. You can fix the issue by following the below instructions.


  • Go to Start menu and select the Run command option.
  • Enter REGEDIT.EXE in the type field of the command window and hit the Enter button on the keyboard. This will initiate Windows Registry Editor.
  • In the Windows Registry Editor screen, navigate to the Edit option which you can see on the toolbar and select the Find option.
  • This will open a Find What dialogue box. Enter OutlookSecureTempFolder in the search box and select the Find Next button.

    Finest Outlook Feature

         Outlook Problems And Solutions

  • A folder patch will be displayed in the result section. The folder patch should be somewhat similar to

C:\Users \rac \AppData \Local \Microsoft \Windows \Temporary Internet Files \Content.Outlook \CU8KPJWH \

  • Note down the folder patch or copy it to a notepad.
  • Now, go to Start button and select Run.
  • Paste the folder patch you copied in the type field and hit the Enter button.
  • This will open a new Windows Explorer screen.
  • Locate the temporary internet files in the folder and delete them all.
  • Once done, close the folder and restart your Outlook application.

With the help of the instructions given above, you have resolved the email attachment issue, one of the common Outlook problems in Outlook.

How To Get Rid Of Sluggishness In Outlook

Outlook Problems

            Outlook Issues

Outlook is an important tool for most people, and even indispensible among many. It manages all aspects of your office life by letting you store and organize your contacts and correspondences, all form a single place. This is why this email client can put people in a rough patch when it slows down during use. And by slow, I mean snail-paced even. But that’s not to say that there aren’t ways to get around such Outlook problems.

Solving the problem of slow responsiveness in Outlook

  • Throw out the trash and junk mail. First check these Outlook folders to make sure that there’s nothing remaining which you don’t need, and then hit the Empty button. This will bring down the size of the PST file considerably, and drive up the speed at which Outlook responds and performs.
  • Compress the folders in Outlook. For this, go to File, and click on Data Management. Then find and select the profile you want to pack the information from, and go to Settings. Choose the Compact Now option and then follow the instructions shown on the screen. This will make sure that your information is safely compressed and stored locally. You can do this for any number of accounts, and it’s a good thing for the ones you use frequently.
  • One thing that people don’t like about Outlook is that it doesn’t throw away information when you hit Delete. Any mail message that you do this for, it simply marks as deleted, and moves to a folder of the same name. Taking the steps mentioned above will delete your email permanently, so that the email client has smaller files stored in it. The benefit is that it will now run faster.

    Outlook Folders

                   Slow Outlook

  • Remove any plug-ins or add-ons which the application is running. Go to Tools and choose Trust Center, then go to Addins. You’ll see a list of the ones installed and active, and from this you can remove whatever you think isn’t worth the trouble of keeping around. Some of them might be light on resources, while others would cause the application to slog. If you don’t know which is which, the safe way is to remove what you don’t need.

Make sure that you have a backup of all your information before setting out to fix such, or any, Outlook problems. That way, you’ll still have your data in hand if something goes wrong.

Troubleshooting Outlook 2003

Outlook Problems

      Outlook 2003 Troubleshooting

Outlook is the most commonly used email client on desktop PCs. You get it as a standard part of the Microsoft Office package. Now, there are many versions of Outlook out there, with the 2003 edition being one of the most popular. There are times when users can face problems with this version however. Among the reasons for these are registry key problems and installation file conflicts or misplacements.

Here are some of the things you can do to find out why Outlook 2003 isn’t working the way it should. If you’re lucky, you won’t have to make more than a few changes in the settings to get it back up and running.

  • Check your internet connection. Make sure that you’re properly connected when you try logging in to your Outlook program, because if the connection is down, you won’t be able to send or receive messages. Test the connection by opening up a browser window and trying to load a web page. This could be any site; try a few so that you’re sure. If the pages load properly, then your internet is working fine.
  • Go to the Help menu in Outlook and find your own problem using the search function. There will be a huge list which you can sift through if you have the time and the inclination. Most people don’t. When you find your problem listed, there will be instructions given on how to fix it. If it’s not, find help from online, as explained in the next step.

    Outlook Program

                 Outlook 2003 Repair

  • Microsoft has a support website where they deal with issues reported by users. The fixes are supplied by either the experts on the site, or users who have experienced similar issues in the past, or simply know how to fix yours.
  • Other than this, you can find a list of the most common Outlook problems encountered, just like in the application help menu in Outlook. Hitting a pertinent link takes you to a description of the issue, as well as what to do to get rid of it. You also have symptoms and causes listed on each issue page, which is useful information if you’re an expert user.

If you’re not, it’s best to simply follow the instructions given there. Otherwise, if you have technical support as part of your warranty, call the support provider. This might suffice to take care of your Outlook problems for you.

Fixing Crash Issues In Outlook 2007

Outlook Problems

         Microsoft Outlook Issues

Outlook is a part of the Microsoft Office suite, which is extensively used by people to manage personal information along with sending and receiving emails. This email application is much popular since it helps people communicate with other employees in an organization. Out of the many Outlook problems, one of the issues appear when Outlook crashes randomly. This might be because there is some update lacking in Outlook. This issue might also arise due to some corrupt or damaged files or might be due to some of the Exchange Client Extensions that are old. You can disable this Outlook extension in order to solve the issue. Follow these instructions in order to fix the crashing issue in Outlook.

Hotfix Update In Outlook 2007

  • Visit the Microsoft support page where you can download the hotfix for this issue. You can send the Office team an email requesting them a hotfix for the issue.
  • You will receive an Email from the team with a Link leading to the page to download the hotfix.
  • From the pop-up menu, you will find the option Run, click on the same, right after downloading the hotfix file.
  • When the installer window opens, click on the Next option and then click on Install in order to update Outlook.
  • When the installation completes, click on Restart Now. Open Outlook to test the changes when the system comes up after the restart.

Disabling Exchange Client Extensions

  • Click on the Tools menu on the menu bar, from the drop down menu, click on Trust Center.
  • Click on the Add-In option and then click on the Manage option. From the drop down menu, click on COM Add-Ins and then click on Go.

    Outlook Extension

              Microsoft Outlook Extensions

  • You will find a check box next to every add-in. Check all the boxes and then click on Ok. Close the Outlook window currently open and Restart the program.
  • Once again, click on Tools menu from the menu bar and from the drop down menu, click on Trust Center. Click on the Manage option, then click Exchange Client Extensions, and then Click on every Check box next to each extension one at a time.
  • Click on Ok. Now check if the issue has been resolved by testing Outlook. In case you have issues, Disable all the extensions that cause Outlook problems.

For more help on this issue, you can visit our support page and find a solution from the Outlook FAQ section in the page.

Troubleshooting Outlook Email Issues

Outlook Problems

        Microsoft Outlook Issues

Even though Microsoft Outlook is a very popular and commonly used application for managing emails, there are chances of it running into issues while working. Some of the Outlook problems are custom view issues, performance issues, and many more. Here are some of the troubleshooting steps for each issue.

PST Files

One of the most common issue in Outlook is the PST file corruption. There is a relatively easy fix, which is hidden. Click on the Start button, click on Run, and then type in the space provided – Program Files\Microsoft Office\Office12. Whenyou navigate to this location, you would find an executable program with the name Scanpst.Exe. When you execute the program, you will find an option to browse which will display the number of PST files that need to be fixed. The time taken for the repair depends on the file size.


Outlook refusing to respond is due to many reasons, one of which is trying to interrupt an email from loading. When you open an email, and in case it takes time to load, keep your hands away from the keyboard until the email loads completely.

Custom View Problems

There are many ways to create and name custom views. This will surely be helpful for people, but there are times in which some features go missing from the new views. You can restore the features by selecting View and then Current View and then finally Define Views. When you do this, only the default view will be seen. Choose the one you want to restore and then click on Reset.

Microsoft Outlook

         Microsoft Outlook Support

Download Issues

When you have issues with downloading, click on the Start menu, then click on All Programs, right click on the Command Prompt that you see on the right hand side, from the ensuing menu, click on the option Run As Administrator. When the command prompt opens, type Netsh Interface Tcp Set Global Autotuninglevel=Disabled. Close all other windows and then restart the computer. Open Microsoft Outlook when the computer boots back. In case there are no Outlook problems anymore, you can proceed with the usage. However, if there are many issues, then the problem is a little complicated. You can refer to the Knowledge Base article #935400, which is available in the Microsoft support page.

There are plenty of troubleshooting methods available in the Microsoft support page. In case you have issues other than the ones listed, you can check for solutions in the official support page.

What To Do If You Cannot Open Office 2007 Docs In Outlook

Outlook Problems

     Opening An Outlook Attachment

Most workplaces use Microsoft Outlook in order to handle the major flow of emails. There are many benefits of using this particular email client. All emails addressed to you are stored in your computer, giving you the benefit of creating backups that you can store away. Outlook has several features, some huge, some small, that help ease the huge workflow the individual has. By simplifying the mundane repetitive tasks, the employee can focus on the important tasks. Moreover, Outlook has many productivity applications that allow employees to collaborate on a project.

Some users have reported Outlook problems that prevent them from viewing documents that were created in Microsoft Office 2007. This is unexpected since both programs are products of Microsoft itself and are supposed to have full compatibility. Although the sender will not receive any error message while attaching the document, they prop up when the recipient tries to open the attachment.

Several underlying causes can result in this issue. Hence, in order to find issues with the computer, you will have to try several things before you can make sure you have rectified the issue. Here’s what you have to do:

  • If you are using a Microsoft Outlook version that predates the Office 2007 application, you will not be able to view the word file. It is best to upgrade your email client to a recent version when dealing with such an issue.
  • If you receive the error message that reads Outlook blocked access to the following potentially unsafe attachments, you will have to make certain changes to unblock this particular file extension. Contact our tech support to learn how to do so.

    Microsoft Outlook

    Solving Office Document Problems

  • In rare cases, the Exchange Server itself or other individuals who run the system configure the Outlook application in which the Office 2007 documents are blocked. You will have to contact the concerned IT officer in order to get the permission to view the files.
  • If the Outlook application is blocking the file based on its extension, you can ask the sender to rename the file to change the extension and change it into a file format that will be accepted by Outlook. Once done, you will have to save the new attachment and undo the changes made in order to bring back the correct file extension and then open it.

Depending on the issue that is stopping the attachment from loading, following the procedures stated above will rectify the Outlook problems to bring back access to the file. If you have any issue opening the file, you can contact our tech support forum.