Fix Outlook Problems Due To Stuck-Up Messages In The Outbox

Outlook Problems And Help

       Address Outlook Problems

Bumping into Outlook problems occasionally should not be a reason for you to ditch this feature-rich desktop email client application. Like any other applications, Outlook also is prone to problems. Thankfully, many of these problems are not as grave as you might think. With simple troubleshooting steps, you can fix your Outlook problems and get your application back to working normal. Microsoft provides troubleshooting steps and solutions for most Outlook problems in its Outlook problems and help page in the Microsoft support site.

Before you send a message to anyone from your Outlook application, it gets stored in a folder named Outbox. The message will be removed from this folder only after it is delivered to the recipient. Apparently, this saves you from retyping the entire message and resending it in case it is not sent in the first attempt. This option has its share of problems too. Occasionally, the outgoing message gets stuck in the Outbox, freezing the entire application and utilities in it. You need to clear the message immediately in order to get the issue fixed and be able to use the application normally.


  • Open Outlook and navigate to the Outbox folder. You can see this folder in the mailbox list, which is placed in the left pane.
  • Locate the stuck up message and open it by double-clicking.
  • Be alert to close the pop-up screen at once when the message is opened.

    Microsoft Support Site

                   Outlook Help

  • Remove the message from the Outbox by pressing the Delete key on the keyboard. If it doesn’t work, move to the next step.
  • Navigate to the File menu that is located at the top of the screen and select Work offline option from the dropdown menu.
  • Restart Outlook and repeat the above steps to delete the message. If the message remains, go to the next step.
  • Navigate to the File menu again and choose New from the dropdown screen. Choose Outlook Data file from the resulting menu.
  • Rename the new data file and click OK to proceed.
  • Now, go to the Tools menu and choose Account Settings.
  • Locate and highlight the new data file that you have created from the list.
  • Choose the option that says Set as Default.
  • Reopen Outlook and delete the message from the old outbox folder.

Following the above instructions sourced from the Outlook problems and help page, you should have been able to address the issue with your Outlook application that occurred due to stuck-up messages in the outbox.



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How To Fix Your iPhone's Syncing Issues With Outlook Calendar?

Outlook Problems

           Outlook Features

Microsoft Outlook is one of the most advanced email applications that provide an array of wonderful options to the users. Some of these features such as task manager, calendar and journals enable the users to remember and organize the important dates and events in their personal and professional lives. Most importantly, Outlook also securely stores the personal and contact information of the users in specific files and folders.

While Outlook works perfectly fine most of the times, sometimes certain issues can crop up in the program that can prevent you from accessing the program further. In case of such Outlook problems, you can always contact the Outlook tech support team to know about fixing them. For example, if you’re using an iPhone, the calendar on your device can transfer events from Outlook on your Windows PC through iTunes to synchronize data. But then, at times, your phone may stop syncing to your Outlook account and for fixing it, you’d require disabling and again enabling the synchronization settings in iTunes.

You can use the following instructions provided by the Outlook tech support team to fix such Outlook problems related to the syncing of your iPhone.

  • At first, you need to connect the dock connector cable to the iPhone and then connect the remaining end to the USB port, which you can find on your computer.
  • Next, you need to run iTunes. For this, you need to click on Edit and then on the Preferences option. Now, you need to click on Advanced followed by the Reset Sync History options and then click on OK.

    Synchronization Settings

                     Outlook 2013

  • Now, you need to click the iPhone’s icon in the iTunes side menu, and then on the Info tab.
  • In the next step, you need to un-check the box, which you can find next to Sync Calendars. Now, click on Apply and then wait for your iPhone to successfully update to the configuration changes. At any point of time, you can also dial the Outlook support number to get more assistance on fixing this issue.
  • Now, you need to check the box next to Sync Calendars and then click on Apply to re-sync Outlook to your iPhone.
  • Once you’re done, you can disconnect the iPhone by clicking on Controls on the program menu and then on Eject.

By following these steps, you can successfully fix the syncing issue of your iPhone with Outlook calendar. To get more information on the same, you may contact our technical support team.

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What To Do When Outlook Won't Launch

Outlook Problems And Help

Troubleshoot Outlook Errors

Outlook can sometimes frustrate you, when it refuses to launch for some reason or the other. As used as many folks are to this, there’s no alternative email client that offers the same functionalities. This is why most people are willing to try to troubleshoot an error when they find it in this email client. And, that is why discussions on Outlook problems and help procedures fill up so many forums online.

If you have the issue mentioned here, here’s what you do.

  • Close the Outlook program first, and make sure it’s not still running in the background. Check the system tray and if you find it there, right-click and Exit it. If you have MSN or Windows Messenger installed, close that also. Hit the Start button.
  • If you’re using Windows 7 or Vista, type outcmd.dat in the search field and press Enter. Otherwise, skip this step.
  • Click Search. In the search window, click on the search field and type in outcmd.dat. Check the All or part of the file name box, and under the Look in box,set C: drive as the directory to search. After this, hit the Search button to get that under way.
  • When you see the outcmd.dat file, right-click and rename it to any name of your choice. Now, close theSearch Results window, and open Outlook.
Troubleshoot An Error

Outlook Problems

If you’ve done all this, Outlook should launch fine. If it doesn’t, then repeat the steps until you find outcmd.dat and right-click and delete it. If you’re asked for an admin password, provide it and confirm the action. Close the search window and launch Outlook again. It should start as normal.

Outcmd.dat is the file that tracks and saves the custom settings you configure for your toolbar buttons, when using Outlook. If there’s some sort of virus or malware infecting your computer, it can sometimes slip into this file, as a way to breach the system. Or it could be a temporary glitch that’s corrupting the file. If the renaming worked, you’ll again be able to manage your Outlook toolbar buttons. If that doesn’t work and you delete Outcmd.dat, you’d have to start from scratch on your custom configuration.

Call our tech support if you’re unable to make the above procedure work for you. We diagnose any and all Outlook problems and help with resolving them. Get us on our hotline number, or start a live chat session right here with our tech support personnel.

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Recovering Outlook After A Fatal Error

Outlook Problems And Help

           Recovering Outlook Issues

Outlook is an extremely useful program that lets you access the large inflow of emails you receive in different accounts every day. Using this single application, you can access emails and reply to them, create and share calendar events, create a To-Do list that will help you stick to a schedule as you perform the tasks throughout the day. Outlook has grown over the years and risen to the changing events as time progressed. However, Outlook is just a software like every other program and is bound to develop some error or the other over time. In such cases, the Outlook problems and help team can help resolve any or all issues.

However, unlike other programs that would require repeated reinstallation for most issues, Outlook has troubleshooting wizards that any user can make use of, to recover Outlook to its original state. To restore various problems with the Outlook program, the bugs in the Outlook .PST files are resolved. Before we look into the details of how to solve the issues, we have to understand what the PST file is.

The PST (Personal Folder File) or an Offline Folder File is required if you are storing Outlook data on your computer. Because of continuous online exchange, some bugs may affect the PST file causing it to get damaged. If the PST file is damaged, you have to make use of the Inbox Repair Tool for correcting the issue without switching to a download copy. This tool will automatically scan and repair any problem with the .OST file without any involvement from your end.

Troubleshooting Process

          Faulty Outlook PST Files

If this does not solve the issue, you will have to disable the faulty OST file and create a new OST file in its place. In order to troubleshoot the faulty .OST file, you may get in touch with our Outlook problems and help division to know how to troubleshoot the problem.

In order to avoid Outlook crash, it is important to make sure that none of the Outlook files are marked read only. This can be solved by initiating the Outlook’s troubleshooting process and then changing the settings back. Go into the offline mode in Outlook and then click on Outlook in folder list so that none of the messages reach their destination and no email or folder is left open. This entire process may take a long time, especially if there are lots of such files, but will resolve all issues related to faulty OST or PST file.

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Learn To Clean The Outlook Cache

Outlook Problems

           Microsoft Outlook 2013

Due to continuous usage of Microsoft Outlook, it fills up the User and Program folders and makes it congested. This would adversely affect the performance of the program putting you into situations where you would have to wait for the program to respond. The search option would almost be still. The simple processes like sending and receiving of emails would take ages to complete.

In an effort to increase the speed and the performance of Outlook, it is better to have the Outlook Cache and history of the user files and folders cleared regularly. Here are the instructions to eliminate Outlook problems concerning Outlook cache.

Instructions To Clear Cache

  • If you have the Outlook application open, close it down along with all the windows in Outlook.
  • Click on the Start menu that is present to the lower left corner of the Windows desktop. From the Start menu, select the Open Windows Explorer option or the Explore option. This depends on the Operating System that you are using.
  • In the open window, double click on the C: icon, which is available to the left of the window. Navigate and reach either of these folders “<user profile>\Local Settings\ App Data\ Microsoft\ Outlook” or “<user profile>\ Local Settings\ Application Data\ Microsoft\ Outlook.”
  • From here, delete the .dat file in order to clear the file named Microsoft Outlook Data. Select .fav file to delete the favorites. Look for .nk2 and delete the same to clear the Nickname Cache. To clear the Offline address book, look for the file .oab and delete the same. To clear the offline files, delete the .ost file.

    Performance Of Outlook

                 Microsoft Outlook Add-In

  • To clear the address book, find and delete the file named .pab. Delete all the other cached files from Outlook. See that you do not delete the .pst, the personal files folder that consists of calendars, signature settings and other personal folders.
  • When you are done clearing all the above stated cache folders, close all the windows and restart the computer for the changes to take effect. When the system is up, launch the Outlook application and check the performance of Outlook, this would have fixed the issue and would have made the application work faster.
  • As the last step, if it is a Vista computer that you are using, type outlook/cleanprofile in the search space available in the Start menu. This would be the final touch to clearing cache folders in Outlook.

Clearing the cache and the temporary folders is one of the basic steps done to fix most of the Outlook problems. Hence, it is better to be familiar with these steps if you are a regular Outlook user.

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